Sarah checks Apaleo, then writes the booking into it.

Before she offers a room, she checks which unit groups Apaleo has free for those nights. Once the booking is confirmed — by Sarah, or by your team if you approve each one — the reservation is written into Apaleo on your rate plan.

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What does Wizorks read from Apaleo, and what does it write?

Apaleo stays the record. Wizorks keeps a copy to answer from, and asks Apaleo directly whenever that copy is more than five minutes old.

It reads
  • Unit groups and units
  • Rate plans and their prices
  • Availability, asked of Apaleo directly when the copy is more than five minutes old
  • Reservations created, changed, cancelled, checked in or out in Apaleo
  • Property details
It writes
  • The reservation, once the booking is confirmed, on the rate plan that matches the offer
  • The guest’s name and e-mail, the dates, and the booking’s note
  • A change of dates or adults, or a cancellation made in Wizorks
It leaves to Apaleo
  • Unit assignment — your team assigns the unit in Apaleo
  • Rate plans — read, never edited

A booking at 23:47, in Apaleo at 23:48.

Sarahonline
Telegram
Good evening — do you have a twin room for 9 and 10 October?23:47
Good evening. Superior Twin rooms are free on both nights, from €260 a night with breakfast.23:47
Please book one for two adults.23:48
Booked — the confirmation is in your inbox. If you’d like to tell us your arrival time, reply here and I’ll pass it to reception.23:48
Superior Twin booked2 nights
Written to Apaleo23:48
Booked before midnight
Message
Illustrative example — not real customer data
  • Asked of ApaleoWhen her copy is more than five minutes old, Sarah asks Apaleo which unit groups are free before she offers one.
  • Your rate planThe reservation is written on the rate plan that matches the offer the guest accepted.
  • Every change comes backA reservation changed, cancelled or checked in inside Apaleo is reported to Wizorks, so the thread and the PMS agree.

Connected from your dashboard in four steps.

Done with you on the setup call, inside the two days it takes to go live.

  1. 01Your Apaleo access

    A client ID and secret for your Apaleo account, saved in the dashboard.

  2. 02Check the connection

    Wizorks finds your property in Apaleo and shows its name before anything syncs.

  3. 03Enable and sync

    Unit groups, rate plans and reservations come in, and Sarah’s knowledge fills in from them.

  4. 04Updates switched on

    Apaleo is asked to tell Wizorks about every reservation that is created, changed or cancelled.

Apaleo questions, answered.

Which rate plan does a booking from Sarah use?

The rate plan that matches the offer the guest accepted.

What happens to a reservation changed in Apaleo?

Apaleo reports it to Wizorks — a change, a cancellation, a check-in or a check-out — and the booking in Wizorks follows.

Who assigns the unit?

Your team, in Apaleo. Wizorks books the unit group and leaves the unit to you.

Which plan includes the Apaleo connection?

Elite and Enterprise. Pro answers without a PMS link.

Watch it answer a real enquiry from your property.

Thirty minutes on a call, with your own channels and rates on the screen, and no contract at the end of it.

PMS Live
3
Live channels
4
Days to go live
2