Platform

Every Capability.
One Platform.

Everything your property needs to win every inquiry, serve every guest, and grow revenue — in one place.

EveryChannel
30+Languages
24/7Always On
2Verticals
<2s
Response Time
Median first reply
24/7
Always On
Never off duty
30+
Languages
Arabic incl. 5 dialects
Every
Channel
WhatsApp, Voice, more
2-way
PMS Sync
Cloudbeds + Mews live
Channels

Your Guests Choose.
You Always Answer.

Meet every guest on the channel they already use — no app downloads, no friction, no missed messages.

Live
WhatsApp Business
Reach the guests who already live in their inbox.
Live
Telegram
Rich media, inline buttons, instant replies.
Live
Voice Calls
Inbound and outbound — transcribed automatically.
Live
Webchat Widget
Turn website visitors into booked guests.
Live
Auto Language Detection
Speaks their first language from the first word.
Live
Photos, Docs & Voice Notes
Whatever a guest sends, Sarah understands.
Live
SMS
Time-sensitive reminders, straight to their phone.
Live
Email
Every email inquiry in the same unified inbox.

Arabic (Darija, Gulf, Egyptian, Levantine, MSA), French, English, Spanish, German, Turkish — detected automatically.

S
Sarah
AI Concierge
Online · Every property
MultilingualContextualProactive
Right now
“Good evening, Sophie — your suite is ready.”
The Concierge

Meet Sarah.
Your AI Concierge.

Sarah isn’t a chatbot. She’s the team member who never sleeps — understands context, speaks your guest’s language, and handles everything from a first question to a returning guest’s favorite pillow.

Trained on your property, your policies, your tone
Knows when to hand a conversation to your team
Remembers every guest forever
Concierge

More Than Answers.
A True Concierge.

Sarah understands the full context of every conversation, detects mood and urgency, and responds like your best team member — always on, never rushed.

Understands context across conversations
Detects urgency & escalates to your team
Scores every lead from 0 to 100
Handles price objections with care
Tracks the full journey — inquiry to feedback
Safety check on every response
Available every hour of every day
92 /100High Intent
Sophie Martin
WhatsApp
S
SarahWizorks AI Concierge
WhatsApp
Hi, I'd like to book a room for 2 nights this weekend — just me and my partner.
18:12
Good evening! We have a Deluxe Suite at $220/night with a sea view terrace. Shall I send photos?
18:12
Yes please — is breakfast included?
18:14
Deluxe Suite — Sea View Terrace
Deluxe Suite — Sea View Terrace
18:14
Breakfast is included daily. Total: $440 for Fri–Sun. Shall I confirm?
18:15
0:12
6:32
0:08
6:33
S
The Journey

From First Message
To Lifelong Guest.

Every feature, working together — across every touchpoint.

Inquiry
Any channel, any language
Qualify
Lead scored, needs understood
Match
Right room, right offer
Book
Confirmed in chat
Pre-Arrival
Preferences + ETA + docs
In-Stay
Services, SLA, smart upsells
Remembered
Feedback + memory for next time
Verticals

Two Industries.
One Standard.

Hospitality

Hospitality, Elevated.

From first inquiry to post-stay thank-you — your property runs with precision your guests will feel.

Book
Real-time room availability
Instant booking confirmation in chat
Cash-on-arrival or payment proof upload
Group bookings (families & corporate blocks)
Serve
In-stay service requests across 6 categories
SLA alerts when a service runs late
Smart upsells (spa, late checkout, bundles)
Remember
Pre-arrival welcome + preferences + ETA
No-show reminders before arrival
Post-stay feedback collection
HousekeepingRoom ServiceMaintenanceConciergeSpaTransport
S
SarahWizorks AI Concierge
WhatsApp
Hi, I'd like to book a room for 2 nights this weekend — just me and my partner.
18:12
Good evening! We have a Deluxe Suite at $220/night with a sea view terrace. Shall I send photos?
18:12
Yes please — is breakfast included?
18:14
Deluxe Suite — Sea View Terrace
Deluxe Suite — Sea View Terrace
18:14
Breakfast is included daily. Total: $440 for Fri–Sun. Shall I confirm?
18:15
0:12
6:32
0:08
6:33
S
Cash on Arrival
Guest books now, pays at check-in. Ideal for markets without card prevalence.
Payment Proof
Guest transfers deposit and uploads the receipt in chat. Your team approves in one tap.
How bookings get confirmed

Confirmation Without Templates

Sarah mediates the entire booking confirmation in chat — no template messages, no staff rewriting, no third-party portal. Works identically whether the guest pays cash on arrival or uploads a bank-transfer proof.

Guest Intent
"I’d like to book"
Sarah Proposes
Room, rate, nights — from live availability
Guest Confirms
Chooses payment mode in chat
Staff Ack
One-tap ✅ in Telegram
Booked
Confirmation in their language

Dormant by default — activate per property in /settings/payment when your team is ready.

Instant Booking
Availability shown live. Confirm in a single message.
Smart Upsells
Right offer, right moment. Spa, late checkout, early-bird.
In-Stay Service
Housekeeping, room service, transport — all via chat.
Guest Feedback
Post-stay review collected automatically.
Revenue Intelligence

The Revenue
You Don’t Know You’re Losing.

Most properties lose 20–30% of potential revenue to slow responses, abandoned conversations, and missed follow-ups. Sarah finds it all — and recovers it automatically.

Revenue Intelligence
LIVE
$12.6K
Recovered+18%
23
Auto-Saves+4
94%
Attributed+2%
This month
Lost vs Recovered
RecoveredLost
Detect
Revenue leak patterns (slow reply, no follow-up, lost after quote)
Lost revenue estimator on every conversation
Confidence-scored attribution for every booking
Recover
Auto re-engagement of silent guests
Personalized, contextual recovery messaging
Recovery confirmed when guest replies
Measure
ROI dashboard with multiple measurement models
Revenue attribution by source
What-if scenario calculator
Board-ready PDF reports
Retain
Lifetime value per guest (revenue, bookings, tenure)
Value tier auto-computed — VIP, High, Regular
Booking frequency + recency (RFM scoring)
12-month revenue trend per returning guest
Silent Guest
No reply in 4 hours
Sarah Re-engages
Personalized, contextual nudge
Booking Confirmed
Revenue recovered
Voice

The Calls You Couldn’t Answer,
Now Always Answered.

Inbound calls never miss a lead. Outbound follow-ups never slip. Every call transcribed, translated, and on your dashboard in seconds.

Inbound calls — answered 24/7
Outbound follow-ups for qualified leads
Automatic transcription of every call
Incoming call
+212 6 ••• •• 45
1:42
Hi, do you have a room available this weekend?
Yes — I have a Deluxe Suite at $240 per night. Shall I hold it?
PositiveBooking92/ 100
Ready to see it?

Watch Sarah take a real inquiry from your property.

Live demo — 15 minutes, zero commitment.

We reply within 2 hours, every hour.
Guest Experience

The Journey Your
Guests Remember.

From first message to post-stay thank-you, every touchpoint is smooth, personal, and effortless.

Magic Link Login
No passwords. One tap, guests are in.
Self-Service Booking
View, modify, or cancel — without calling.
Pre-Arrival Preferences
Pillow, floor, diet, language — remembered.
ETA Time Selector
Guests share arrival time. Your team is ready.
Document Upload
ID, passport, visa — uploaded before arrival.
Arrival Checklist
Guests see their progress. Zero surprises.
Post-Stay Feedback
Collected at the right moment, automatically.
Guest Portal

One Link.
Their Whole Stay.

Every guest gets a private portal — no app, no password. Magic link via chat opens a mobile-first page with their booking, documents, preferences, and your property compendium.

Magic Link Auth
One-tap access from WhatsApp, email or SMS.
Live Booking View
Room, dates, total price, modification history.
Document Upload
ID, passport, visa — uploaded before arrival.
Preferences
Pillow, floor, diet, ETA — saved to the guest profile.
Property Compendium
WiFi, rules, area guide — always up to date.
guest.wizorks.com
9:41
WKConfirmed
Welcome back,
Sophie
Booking WZ-4082
Riad Marrakech
Deluxe Suite · 2 guests
Stay
Apr 20 — Apr 23
Total
$1,046
Documents
ID, passport, visa
Preferences
Pillow, diet, ETA
Modify
Dates, room, guests
Compendium
WiFi, rules, area
Operations

Your Command Center.

Every conversation, booking, and service request — visible in real time, across every property you run.

Live dashboard with real-time updates
Daily executive summary delivered to your phone
Weekly performance report
Cross-property comparison (for portfolio owners)
Conversation analytics — volume, response time, sentiment
Response-time KPIs — average first reply, % under 5 minutes
Guest feedback aggregation
CSV & PDF export
Immutable audit history
WK
Dashboardhospitality
Search pages...⌘K
EN
9
MF
Good afternoon, MohamedTuesday, April 14
CUSTOMERS
847+54
CONVERSATIONS
312+28New
94% response
BOOKINGS
48+6
REVENUE
$28K+18%
this month
Messages23this week
7D14D30D
WedThuFriSatSunMonTue015304560
ActivityView all →
Booking confirmed — Deluxe Suite4m ago
Guest feedback — ★★★★★18m ago
Pre-arrival message sent32m ago
Service request completed1h ago
New inquiry — WhatsApp1h ago
Today's Focus
4 arrivals today — preferences readyCheck-in between 2:00 PM and 7:00 PM
13:44
Avg response time 1m 24s38% faster than target
13:44
$4,280 recovered this weekFrom auto re-engagement
13:44
Team Productivity
Knowledge Base
One source of truth your staff and Sarah share.
Canned Responses
Pre-written templates for common questions.
Audit Trail
Every change logged forever — immutable.
Recognized on
WA
TG
Voice
SM
Sophie Martin
Returning Guest
Suite, sea view
Français
Last: March 2026
Late checkout
Memory

She Remembers You.

Preferences, past stays, language, habits — recalled instantly across every conversation, every channel.

Cross-conversation memory (remembers preferences forever)
Cross-channel recognition — WhatsApp, Voice, Telegram, one profile
Proactive suggestions from past behavior
Language preference remembered automatically
The Difference

Without Wizorks.
With Wizorks.

What your property looks like before — and after.

The old way
Missed messages after hours
Guests wait 20+ minutes for a price
French guest receives English reply
Same guest, three different stories
Staff drown in repetitive questions
Nobody knows which channel brought the booking
The Wizorks way
Every message answered in under 2 seconds
Live pricing and booking in chat
Auto-detected language, always matches
One memory across every channel and visit
Staff only touch the moments that matter
Every booking attributed to its true source
Integrations

Connects With
Your World.

Plug into your existing systems in minutes. No technical team required — we handle the setup.

LiveComing SoonEnterprise
Property ManagementLive
Cloudbeds PMS
Two-way sync for bookings, rooms, and availability.
Property ManagementLive
Mews PMS
Two-way sync for bookings, rooms, and availability.
Lead CaptureLive
Website Lead Forms
Capture inquiries from your site straight into chat.
PaymentsSoon
Stripe Payments
Take deposits directly in chat.
EnterpriseEnterprise
Custom Integrations
API access, webhooks, and white-glove integrations for portfolio groups.
Security

Your Data.
Your Rules.

Enterprise-grade protection without the enterprise complexity. Every property fully isolated.

Per-Property Data Isolation
Your property’s data is fully separate from everyone else.
Encrypted Daily Backups
Automatic, encrypted, off-site.
GDPR Compliant
Right to be forgotten, consent tracking, data export.
Passwordless Staff Login
Face-ID or fingerprint. No passwords to steal.
Immutable Audit Trail
Every change logged, every time.
Role-Based Access
Each teammate sees only what they need.
GDPR Compliant
Data Stays in EU
Daily Encrypted Backups
Questions

Before You Ask.

Honest answers to the questions we hear most.

No. Our team loads your property details, policies, and tone during setup — typically 24 hours from signal to live. You can update anything anytime through your dashboard.

The next chapter of your guest experience starts here.

Your guests are waiting.

Tailored to your propertyLive in 24 hoursDedicated onboarding